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Steven Peck -


A hands-on creative problem solver, who inspires confidence, gets results, improves efficiency and reduces costs. Known for implementing effective programs using multi-product and multi-market background. Sensitive to customer needs to improve customer satisfaction. Successfully managed multiple projects simultaneously, handled rapid change easily and delivered results on time and within budget.

Supervision and Training

  • Developed and managed national training program, reduced turnover by 50% and achieved sales goals.
  • Completed Zenger-Miller Frontline Leadership Instructor certification.
  • Wrote the textbook used for training.

Operations Management/Leadership

  • Revised inventory control system to insure compliance with Federal Trade direct mail regulations.
  • Created problem-solving team and led team in development of solution.
  • Led structuring of department, increased productivity by 40%.
  • Project leader for the development of proprietary POS software.

Computer Skills/Data Analysis

  • Reduced critical report presentation time from eight hours to two, saving $15K per year.
  • Revised procedure for report generation, saved $100,000.


  • Contract Consultant
    1992 - Present
    Per Diem consultant, standup trainer, financial and budget analyst. Clients include Fleet Bank, American Health Foundation and the F.D.I.C.
  • Giant Audio Visual
    Randolph, N.J. 2001 - 2004

    Operations Manager

    Managed and supervised the daily operations and logistics of an audiovisual rental and staging company. Hired, trained and motivated staff and contract employees. Scheduled resources.
  • CompUSA
    Norwalk, Orange & Manchester, CT. 1998 - 1999

    Training Center Manager

    Responsible for all aspects of business operations and management in three CompUSA training centers.
  • Reader’s Digest Association, Inc.
    Pleasantville, N.Y. 1992 - 1998

    Supervisor, Inventory Systems

    Hired, trained and motivated staff. Promoted from Finished Goods Inventory Specialist.
  • Hertz Car Sales, The Hertz Corporation
    Park Ridge, N.J. 1989 - 1992

    Manager, Finance and Insurance Sales Training

    Responsible for assessment and development of field sales and management personnel.
  • Marine Midland Bank, N.A.
    Buffalo, N.Y. 1986 - 1989

    National Training Facilitator

    Responsible for administration of training for field and corporate staff. Stand-up trainer for sales, negotiations, presentations, lease and loan products, regulatory issues.
  • Mike Smith, Buick-Pontiac, Inc.
    Lockport, N.Y. 1981 - 1986

    Finance & Insurance Sales Manager

    Responsible for sales of financial instruments, maintenance contracts and aftermarket accessories.


  • State University of New York at Buffalo
    BA, Chemistry, Minors: Education and Math
  • Millard Fillmore College
    Post-Graduate work at Millard Fillmore College in Accounting and Economics.
  • Dale Carnegie Course
    Effective Speaking and Human Relations


  • Microsoft Office User Specialist (MOUS)
    Master Certification Office 97